Effective communication with our patients is crucial to the success of our practice. Therefore, when we set about selecting a new telephone system for our office, we wanted a system that offered features that would increase the productivity of our office staff and the flexibility to interface with our mobile phones so that we could be in contact with our patients any time of day. But just as important, we wanted a vendor that would take the time to understand our specific needs and recommend a solution to achieve the goals we had established. Richmond Telecom set themselves apart with their consultative approach and the expertise to recommend the right system, designed and programmed specifically to meet our needs.

Juan F. Villalona, MD, FAAP