It starts with our flexibility. Many telecom providers specialize in selling just one type of phone system. A lot of the time, this isn’t going to meet the customer’s needs. Richmond Telecom on the other hand, represents a variety of diverse phone vendors, which allows us to offer our customers the best solutions for their specific requirements. We’ve been able to build long-standing relationships with a range of cloud and hosted voice providers, as well as a successful track record with traditional phone system industry leaders like Mitel, Avaya and Allworx — three award winning companies that provide reliable and durable systems with many of the same robust features advertised by cloud and VoIP systems.
Our engineering team is highly-certified, experienced and customer-focused in everything we do. Whether you decide to move to a hosted solution or choose you do not want to go VOIP or cloud and need to use existing phone cabling and integrate with paging and other analog based equipment, we can customize a premise-based system. No matter how your current IT infrastructure is organized, or what business challenge you are faced with, Richmond Telecom can tailor design a phone system that will meet your needs and budget.