Why a Hosted PBX Phone System?
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Moving to our hosted PBX can instantly start saving you money, increase employee productivity, and improve customer service. With our hosted pbx, you instantly gain access to the most advanced features available and you are guaranteed that you will never have to worry about technology obsolescence or paying for upgrade in the future.
All The Basic Features You Expect
- Local, long distance and international calling
- Keep Your Existing Telephone Numbers
- Automated Attendant
- Customized Music-On-Hold
- Extensions or DIDs on a per-user basis
- Employee Directory
- VoiceMail
- Message Waiting Lights
- Do Not Disturb
- Ring Groups
- Conferencing
Advanced and Powerful Features To Drive Your Business
- Call Routing to Mobile Phone
- Voicemail-to-Email
- Voicemail Transcription
- Call Recording
- Call Center Functionality
- User Dashboard and SoftPhone Support
- Operator Console
- Mobile Application that makes any mobile device a true PBX Extension
- FAX Support from traditional fax machines, desktops, or mobile phones
- Business SMS
Richmond Telecom’s VOIP Business SMS and Business MMS solutions provide all the features that you will need with one business number that supports voice and text messages.
With Richmond Telecom’s Business SMS and Business MMS end users can:
- Send and receive messages to and from extensions or 10-digit local or long- distance numbers.
- Message colleagues, clients, and departments with a business identity—even from personal devices.
- Reply to an incoming message from a mobile app, desktop app, or by email.
- Text seamlessly across devices, including smartphones, tablets, and computers.
- Collaborate more effectively by communicating in a single text thread.
- Send and receive images, videos, and files.