At Richmond Telecom, we pride ourselves on offering a variety of VoIP solutions that can be tailored to your company's specific needs. One of our most unique VoIP systems comes from Star2Star Communications, with whom we are a certified partner.
One of the major differences between Star2Star systems and other VoIP and cloud solutions is that Star2Star combines both on-premise and cloud-based solutions in order to avoid the problems associated with each approach. Using this technique, Star2Star is able to provide a guarantee of 99.999 percent uptime, meaning that if your phone system is ever down, it will only be for a tiny fraction of the time it's been functioning properly.
What's more, the StarBox Cloud Connection Manager ensures that all calls are high-quality by accessing the provider's Constellation network and selecting the routing path that will create the least interference due to jitter and packet loss. This way, you can ensure that you won't have to repeat yourself or ask your customers to speak up on important calls.
Star2Star also offers a feature called Key System Emulation, which means that when you install a new Star2Star system, it will be engineered to replicate the systems you already have in place. This makes for a seamless transition that won't require your employees to learn a whole new system.
Finally, individualized phones can be set up for each of your employees that will allow them to do exactly what they need to do for their job. If each of your employees requires different functions from a phone system, Star2Star may be for you.
For more information about upgrading your phone system with Star2Star or one of the many other providers we work with, contact Richmond Telecom today.