If you’re considering upgrading your business phone system or switching to a new one, you’re probably wondering what Richmond Telecom offers that’s different from our competitors. We are the best option for telecommunications services in the Central Virginia area and offer several unique services to our customers. Our philosophy is to provide each customer with individualized services targeted for their specific needs.
First, you don’t have to buy a whole new phone system to take advantage of what Richmond Telecom has to offer. We provide maintenance and repairs on existing phone systems, allowing businesses to extend their life cycles. Our IT experts are experienced enough to work with almost any phone system you might have in place. To access these services, we can either work out an ongoing service agreement or you can contract with us on a Time-and-Materials basis.
We also set ourselves apart from the competition by offering free technology audits that allow you to see exactly where your phone system is functioning well and where it could use improvement. This allows us to further customize the services we provide to your company’s specific needs. These audits involve a thorough network analysis of all the technology you have in your office, from servers and desktop PCs to your cabling infrastructure.
Finally, once you’ve installed the new technology you need to move your business forward, our helpdesk is open 24/7 to support its successful implementation. From cloud VoIP systems to simple landline phones, our tech experts are there to support you every step of the way. We also provide business continuity and disaster recovery services, allowing you to recover system functionality after a data breach or a natural disaster.