If your company has been using digital phones for years, you likely know how much of a headache they can be. They often present more challenges than they're worth, which is why we suggest switching over to a VoIP system or, at the very least, an all-in-one system. An all-in-one integrates VoIP and data services to provide users with an innovative calling experience.
Here are three common problems you've likely experienced with digital phones.
1. They're too basic for your operations
If your company only has one or two employees, basic digital phones may work ok. That is, they'll be sufficient if those employees aren't sales people working in the field all day. If your company is a large company—one that employs 10 or more people—you really should swap your digital phones with a model that has convenient and modern features.
2. They're no fun to set up
Companies can't afford to disturb their employees during working hours, which is why many are hesitant about installing brand new phones. Not only does installing digital phones make a tremendous noise, but it may require some employees to move to different areas of the office. This may decrease productivity which, in turn, could decrease sales.
3. They have limited options
VoIP systems offer companies an array of features whereas digital phones are much more straightforward. VoIP is perfect for sales team that need to connect with each other while in different locations. VoIP systems have fast connectivity, high-quality sound and are easy to use.
If you're looking to upgrade your current digital system, don't choose another digital one. Instead, turn to VoIP or all-in-one.